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5 Steps To Killer Customer Service

Installing or updating your customer service mission, goals and vision is critical to your success as a business. One of the great things about customer service training is that a large majority of it can be helpful to a large variety of businesses, regardless of their size.

I highly recommend that you read this article by Len Markidan:

Article by Len Marking of GrooveHQ.

In the article, Len addresses:

  • Great Customer Support Starts With Culture
  • Your Customer Support Team Only Has as Much Power as You Give Them
  • Invest in Your Customer Support Team
  • Know What Motivates Great Customer Service Teams
  • Managing a Winning Customer Service Team

Read the article here.