The retail world is buzzing with news about the latest technology. Social media, point of sale solutions, geo-targeting… the advancements are coming at a furious pace.
We’re all for the latest tech, but if you’ve known us for any length of time, you know that we’re also all about good old fashioned customer service. Sometimes it seems like a friendly smile and good attitude are disappearing as fast as the technology is advancing.
We pride ourselves in our "old school" customer service... it has worked for over 40 years, so why change something if it's not broke? Here are 3 ideas on why...
Top 3 reasons for "old school" customer service
- Showing customers that you care.
- Knowing that customers crave a connection to simpler times.
- Your service style will help you stand out from the pack.
Remember people buy from people. Yes, they do a lot of online shopping but if they can make a connection on a personal level they will always come back to you!
To read the rest of the article on why to go "old school", click here: http://bit.ly/2dbIw0Q
There are so many social media platforms including Facebook, Pinterest, Twitter, Google +, Instagram, Snap Chat, LinkedIn - even the blog sites like Weebly and Wordpress. It is very easy to get sucked into the land of "behind-the-computer-screen" but don't forget to get up and help a customer face-to-face or take that phone call and have a nice conversation with the person that pays your paycheck!
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